Quality Management
Understanding human factors to improve patient safety and team performance
Quality Management
Understanding human factors to improve patient safety and team performance
1pm – 1.30pm BST, 22 September 2025 ‐ 30 mins
Quality Management
Learning outcomes
Delegates will:
- Recognise that human error is common and 'normal' in everyday life and medical practice
- Understand how individual and wider team performance can help improve patient care
- Be aware of some of the important factors that can lead to error including poor communication, multitasking and distraction
- Appreciate how shallow authority gradients and an inclusive culture allow colleagues to speak up without fear for any safety concerns.
Speakers

Professor Peter Brennan MB BS, MD, PhD, FRCS, FRCSI, Hon FRCS (Glasg)
Consultant Maxillofacial Surgeon, Chair of Council, British Association of Oral and Maxillofacial Surgeons (BAOMS), Chair of Assessment Committee, Academy of Medical Royal Colleges (AoMRC), Queen Alexandra Hospital, Portsmouth
The impact of ISO 15189/22367 on risk management in laboratory medicine
Quality Management
The impact of ISO 15189/22367 on risk management in laboratory medicine
1.30pm – 2pm BST, 22 September 2025 ‐ 30 mins
Quality Management
Learning outcomes
Delegates will understand:
- Risk Assessment
- Risk Analysis
- Recording Risk and what must be done
- Action planning for risks
- Differentiating between service risk and Organisational risk
Speakers

ISO 15189:2022 – What’s POCT got to do with it?
Quality Management
ISO 15189:2022 – What’s POCT got to do with it?
2pm – 2.30pm BST, 22 September 2025 ‐ 30 mins
Quality Management
Learning outcomes
Delegates will:
- Gain knowledge on the differences between the original POCT standard and what is required in 15189
- Be aware of possible difficulties in obtaining accreditation.
Speakers
Andrew Platt
Biochemistry & Haematology Quality Manager, Oxford University Hospitals NHS Foundation Trust
Medical device policy changes and implementation
Quality Management
Medical device policy changes and implementation
2.30pm – 3pm BST, 22 September 2025 ‐ 30 mins
Quality Management
Learning outcomes
- Understanding Regulatory Compliance for Medical Devices in Pathology
- Update on regulatory changes for medical devices
- Evaluating the Impact of Policy Changes on Device Safety and Efficacy
- Overview of UKCA
- Things to consider during procurement of devices
Speakers

Stephen Lee
Director, Diagnostics and Digital Regulation, Association of British HealthTech Industries
UKAS: Life after transition
Quality Management
UKAS: Life after transition
3.45pm – 4.15pm BST, 22 September 2025 ‐ 30 mins
Quality Management
Abstract
ISO 15189:2022 requires laboratories to continually improve their services, putting patients at the heart of all they do, This talk will cover requirements for ongoing maintenance of accreditation and service development, including development of effective risk management processes, review of non-conformance trends from the ISO 15189 transition, and the importance of engaging clinical staff in accreditation.
Speakers
The IBMS's view of ISO 15189:2022
Quality Management
The IBMS's view of ISO 15189:2022
4.15pm – 4.45pm BST, 22 September 2025 ‐ 30 mins
Quality Management
Abstract
Learning outcomes
Speakers
UKAS Panel Q&A
Quality Management
UKAS Panel Q&A
4.45pm – 5.15pm BST, 22 September 2025 ‐ 30 mins
Quality Management
Abstract
Learning outcomes
Speakers
Jonathan Boxshall
Pathology Quality Manager, Northumbria Healthcare NHS Foundation Trust

Managing in a network service – to harmonise or not
Quality Management
Managing in a network service – to harmonise or not
9am – 9.30am BST, 25 September 2025 ‐ 30 mins
Quality Management
Abstract
Presenting the experience of merging two Trust's and three pathology labs and harmonising in each discipline. The presentation will be looking at the impact of change on the service and on the staff.
Speakers

Nathan Bourne
Pathology Governance & Quality Manager, University Hospitals Dorset NHS Foundation Trust
Implementing LIMS after a cyber incident
Quality Management
Implementing LIMS after a cyber incident
10.30am – 11am BST, 25 September 2025 ‐ 30 mins
Quality Management
Abstract
This presentation will cover:
- Key learnings from the Wannacry Cyber attack
- How that impacted decision to procure a new LIMS
- Quality considerations as part of that process
- Update on the implementation of the WPE system
Speakers
20 years of the Human Tissue Act: Evolution, standards, and ethical governance in postmortem practices
Quality Management
20 years of the Human Tissue Act: Evolution, standards, and ethical governance in postmortem practices
11am – 11.30am BST, 25 September 2025 ‐ 30 mins
Quality Management
Learning outcomes
Delegates will gain an:
- Understanding of the history and role of the HTA.
- Understanding of the HTA’s postmortem standards and the involvement of BMS staff in regulatory assessments.
- Understanding of the traceability and governance requirements for the use, storage, and disposal of postmortem tissue.
Speakers
Out of the ashes - regaining accreditation
Quality Management
Out of the ashes - regaining accreditation
11.30am – 12pm BST, 25 September 2025 ‐ 30 mins
Quality Management
Abstract
This talk will be jointly delivered by UKAS and an accredited laboratory which lost, and subsequently regained, accreditation. The talk will cover topics including reasons why a laboratory might lose accreditation, the pros and cons of temporarily being unaccredited, and the laboratory's experience of losing and regaining accreditation.
Speakers
Risk Based Thinking Workshop
Quality Management
Risk Based Thinking Workshop
12.45pm – 2pm BST, 25 September 2025 ‐ 1 hour 15 mins
Quality Management
Learning outcomes
Speakers
Martin McFadden
Diagnostic Programme Manager, South Tyneside and Sunderalnd NHS Foundation Trust

Learning from excellence
Quality Management
Learning from excellence
2pm – 2.30pm BST, 25 September 2025 ‐ 30 mins
Quality Management
Abstract
Excellence in healthcare is highly prevalent, but there is no formal system to capture it. Learning from Excellence has 2 interdependent aims:
- To learn from what is working well in our organisations.
- To provide positive feedback to staff.
We believe that studying excellence in healthcare can create new opportunities for learning and improving resilience and staff morale.
Learning outcomes
Objectives of this session include:
- Introduction to the concept of safety-II and how it contrasts with the prevailing approach to safety.
- A rationale for learning from success.
- How to "do" learning from success - practical applications.
Speakers
Whose job is it anyway?
Quality Management
Whose job is it anyway?
2.30pm – 3pm BST, 25 September 2025 ‐ 30 mins
Quality Management
Learning outcomes
Delegates will:
- Understand what the day in the life of a Pathology Quality Manager looks like.
- Understand what a Pathology Quality manager does.
- Learn how to become a Pathology Quality Manager.
- Learn what qualifications are needed.
Speakers
Sustainability while maintaining quality – how to do more with less
Quality Management
Sustainability while maintaining quality – how to do more with less
3pm – 3.30pm BST, 25 September 2025 ‐ 30 mins
Quality Management
Learning outcomes
- Understanding Resource Efficiency and Sustainable Practices
- Balancing Quality with Environmental and Social Impact
- Innovating Sustainable Solutions
- Measuring and Communicating Sustainability Impact
Speakers
Jennifer Collins
IBMS Council Member, Microbiology Laboratory Manager, , The Newcastle upon Tyne Hospitals NHS Foundation Trust
Opening and Closing Plenary programmes