Laboratory Management
Leadership doesn’t have to be lonely
Laboratory Management
Leadership doesn’t have to be lonely
9am – 9.30am BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Abstract
Speakers

Sue Alexander MSc MSc MBA CSci FIBMS CBiol FRSB MIHM MCQI CQP
Chief Examiner Leadership & Management, IBMS
Management via mediation
Laboratory Management
Management via mediation
9.30am – 10am BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Learning outcomes
Delegates will understand:
- What is workplace mediation
- Advantages of mediation to resolve workplace disputes
- Where it sits in Laboratory Management
Speakers
The importance of professional curiosity
Laboratory Management
The importance of professional curiosity
10.30am – 11am BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Speakers
Denise Cook MSc, CSci, FIBMS,
Head of Quality, Governance, Learning and Development, Berkshire and Surrey Pathology Services
Growing future leaders
Laboratory Management
Growing future leaders
11am – 11.30am BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Speakers

Debra Padgett FIBMS CSci
NENC Pathology Operational Lead, Northumbria Healthcare NHS Foundation Trust
Results direct to the patient – the importance of getting the language right
Laboratory Management
Results direct to the patient – the importance of getting the language right
11.30am – 12pm BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Abstract
Speakers

Lindsey Brown
Lead Patient, MAHSE (Manchester Academy for Healthcare Scientist Education)
Managing a major technology failure to ensure service continuity
Laboratory Management
Managing a major technology failure to ensure service continuity
2pm – 2.30pm BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Abstract
Speakers
Middle managers and the responsibility for quality metrics
Laboratory Management
Middle managers and the responsibility for quality metrics
2.30pm – 3pm BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Speakers
Adapting successfully to managers with different management styles
Laboratory Management
Adapting successfully to managers with different management styles
3pm – 3.30pm BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Speakers
Saghar Missaghian-Cully MSc FIBMS CSci DBMS MBA FCMI CMgr
Managing Director, North West London Pathology
Change fatigue: What is it and how can we help avoid it whilst implementing change
Laboratory Management
Change fatigue: What is it and how can we help avoid it whilst implementing change
4pm – 4.30pm BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Abstract
Speakers

Daniel Ryan
Senior Biomedical Scientist – Microbiology, Calderdale and Huddersfi eld NHS Foundation Trust
Pathology training re-imagined: Harnessing automation for greater productivity
Laboratory Management
Pathology training re-imagined: Harnessing automation for greater productivity
4.30pm – 5pm BST, 24 September 2025 ‐ 30 mins
Laboratory Management
Abstract
Speakers

Managing wellbeing – your own and others’
Laboratory Management
Managing wellbeing – your own and others’
9am – 10am BST, 25 September 2025 ‐ 1 hour
Laboratory Management
Leadership wellbeing is about cultivating an environment of care — not only for those around us, but also for ourselves. When leaders prioritise their own wellbeing, it positively impacts communication, productivity, and overall team performance. More importantly, it plays a vital role in staff retention by helping individuals feel seen, valued, and empowered to bring creativity into their roles.
This workshop explores the importance of self-reflection in recognising personal obstacles and how developing the ability to pause before reacting can foster healthier responses. Through discussion and practical activities, participants will gain simple, effective tools to support their own wellbeing and take back ideas to encourage a more mindful and compassionate culture within their teams.
Speakers

Sue Alexander MSc MSc MBA CSci FIBMS CBiol FRSB MIHM MCQI CQP
Chief Examiner Leadership & Management, IBMS
How to ensure inclusivity in a multi-diverse workforce
Laboratory Management
How to ensure inclusivity in a multi-diverse workforce
10.30am – 12pm BST, 25 September 2025 ‐ 1 hour 30 mins
Laboratory Management
Abstract
In this interactive workshop we will explore how our organizations are increasingly composed of individuals from diverse cultural, ethnic, gender, generational, and socio-economic backgrounds. Ensuring inclusivity within such a multi-diverse workforce is not only a moral imperative but also a strategic advantage that allows for innovation and enhanced employee engagement. The session will consider key strategies for fostering an inclusive work environment, such as leadership commitment, bias training, and the creation of safe spaces for dialogue, where all employees feel respected, valued, and empowered to contribute to their fullest potential.
Speakers

Sue Alexander MSc MSc MBA CSci FIBMS CBiol FRSB MIHM MCQI CQP
Chief Examiner Leadership & Management, IBMS

Denise Cook MSc, CSci, FIBMS,
Head of Quality, Governance, Learning and Development, Berkshire and Surrey Pathology Services
Professional curiosity: a statutory obligation that could save a life
Laboratory Management
Professional curiosity: a statutory obligation that could save a life
2pm – 3pm BST, 25 September 2025 ‐ 1 hour
Laboratory Management
Abstract
This interactive workshop will focus on professional curiosity being not just a good practice, but being a statutory duty in many sectors, especially those involved in safeguarding and public protection. We will look at how to ask the right questions, how to notice signs that something may be wrong, and not accepting information at face value. In our healthcare profession we have seen how a lack of curiosity can lead to missed warning signs and serious consequences, including harm or loss of life. The session will highlight how we remain alert, reflective, and inquisitive in our work and organisations and how to promote a culture that values curiosity, continuous learning, and open dialogue to strengthen our safeguarding systems.
Speakers
Denise Cook MSc, CSci, FIBMS,
Head of Quality, Governance, Learning and Development, Berkshire and Surrey Pathology Services
Opening and Closing Plenary programmes