Laboratory Management
Improving preanalytical processes and removing system waste
Laboratory Management
Improving preanalytical processes and removing system waste
9am – 9.30am BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Abstract
Understanding your laboratories baseline data is the most important first step to identify where to improve services. Data is key to understanding preanalytical processes, simple things such as the location of phlebotomy clinics, the timings of transport collections, the number of paper requests all have an impact on specimen reception workflows and specimen turnaround times.
Many labs still continue to measure a specimen's turnaround time from the moment it arrives at the lab, which is too late.
We will demonstrate how data modelling and innovative transport solutions will improve system workflows, reduce specimen rejections, smooth out specimen arrivals, reduce the output of CO2 and meet the preanalytical quality requirements for your next UKAS inspection.
Speakers
Gender: lets talk about sex... and the implications for pathology
Laboratory Management
Gender: lets talk about sex... and the implications for pathology
9.30am – 10am BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Abstract
Blood Transfusion follows binary guidelines designed to protect against the formation of allo red cell antibodies capable of causing Haemolytic Disease of the Foetus and Newborn. For the first time, in 2021, the England and Wales Census included a gender identity question, ‘Is the gender you identify with the same as your sex registered at birth?’. 0.5% of respondents answered ‘No’ (262 000 people) of which 48 000 identified as a trans man, 30 000 as non-binary and 18 000 as another gender identity. Thus, there is a small, but significant, population of Transgender and Gender Diverse (TGD) individuals in society.
What are the implications for Blood Transfusion? There are several scenarios:
The lab could receive a sample labelled male and issue blood components which fail to meet the requirements of Kell negative and, if applicable, CDE negative red cells to someone with childbearing potential.
The lab could receive an antenatal sample labelled male and the LIMS does not allow staff to perform all the same testing and product issuing as it would for a female.
Some TGD individuals who have transitioned may get a new NHS number. Lab staff may be unaware and lab records are not merged which means all future transfusion requests are relying solely on antibody screening results with no historical transfusion information.
The clinical consequences of these errors are missed incompatibilities, special requirements not met (SRNM) errors and immediate or delayed transfusion reactions with a potential for major morbidity or mortality. All the circumstances described above illustrate that provision of healthcare is not uniform for all patients in the UK and could be described as indirect discrimination - a policy or practice that is identical for all people but has an unfair or disproportionate effect on a people with a protected characteristic.
Speakers
HR and OH departments – how to work with them to achieve the best results
Laboratory Management
HR and OH departments – how to work with them to achieve the best results
10.30am – 11am BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Speakers
Managing change with compassion
Laboratory Management
Managing change with compassion
11am – 11.30am BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Speakers
Sue Alexander MSc MSc MBA CSci FIBMS CBiol FRSB MIHM MCQI CQP
Head of Core Pathology, Trust Lead Scientist, Royal Marsden NHS Foundation Trust
Managing flexible working and working from home requests
Laboratory Management
Managing flexible working and working from home requests
11.30am – 12pm BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Abstract
Uptake of flexible and hybrid working has grown over the past few years. There is now a need to discuss how employers can accommodate and build a positive culture towards flexible working. Flexible working can help with retention, development and well-being of the workforce, the question is how can we do this and still deliver the best service to users.
Speakers
Satinder Boparai
General Manager for Support Services, Frimley Health Foundation Trust, Berkshire & Surrey Pathology Services
Workforce and sustainability – getting the equation to balance
Laboratory Management
Workforce and sustainability – getting the equation to balance
2pm – 2.30pm BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Abstract
The debate about performance and sustainability of our healthcare services is often reduced to a questions of money and beds are there enough of either? Both are back ups to the more important question - are there enough staff?
The size and complexity of the workforce challenge means there will need to be concerted and sustained action across the system on workforce planning, training, retention, productivity, job roles and creating workplace cultures - that demonstrates staff are valued. For our sector, action is needed both in the short term and the long term to support the workforce and meet the needs of our service and how this will meet the wider healthcare service for patients.
This presentation will look at how leaders at all levels need to work collectively to address our workforce challenge and how we can together take action at a local, regional and national level.
Speakers
Denise Cook
Head of Governance, Quality and Service Improvement , Berkshire and Surrey Pathology Services (BSPS)
Generation X,Y,Z: Ageism in the workplace and its impact on service delivery
Laboratory Management
Generation X,Y,Z: Ageism in the workplace and its impact on service delivery
2.30pm – 3pm BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Speakers
Continuity planning – building resilience into your workforce and service
Laboratory Management
Continuity planning – building resilience into your workforce and service
3pm – 3.30pm BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Abstract
Problems can happen when we least expect them. Loss of a key building, a cyber-attack or a system failure, interruption to a utility supply, severe weather, critical equipment failure, supply chain disruption or even a significant loss of staff. Sooner or later every organization will need to deal with issues like these and if there's no plan the outcomes could be far worse than they need to be. This is why services must maintain a critical incident response plan and a wide range of business continuity plans, having a structured approach for managing these unplanned disruptions.
Business continuity planning is just one part of a much bigger risk management process. We prepare for emergencies, not just because we're legally required to do so, but because patients, donors, and the wider NHS rely on our services being available every day.
There are four main scenarios all good business continuity plans should consider:
- Loss of staff
- Loss of the workplace
- Loss of equipment and consumables and
- Loss of ICT systems
The process should be one of a cycle of preparedness including
- Risk Management or identification
- Planning
- Training
- Exercising
- Lessons identified
Speakers
Chris Elliott
Assistant Director Pathology: Business Development and Transformation , NHS Blood & Transplant
CE and UKCA certification – what they mean and the implications for pathology
Laboratory Management
CE and UKCA certification – what they mean and the implications for pathology
4pm – 4.30pm BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Abstract
There are complex regulatory changes taking place across the UK and the EU, which could have a significant impact on laboratory services. This session will cover what you need to know to keep on top of this and know what actions you should be taking for compliance.
Speakers
Stuart Angell
Interim Regulatory Affairs Programme Manager, British In Vitro Diagnostics Association (BIVDA)
Restore and recover: Be like bamboo and bend with the wind
Laboratory Management
Restore and recover: Be like bamboo and bend with the wind
4.30pm – 5pm BST, 27 September 2023 ‐ 30 mins
Laboratory Management
Abstract
We live in times that seem increasingly challenging, year on year. Leaders, managers, supervisors and staff are all under pressure to do more with less in a troubled NHS. This pressure can build up and lead to stress.
This session looks at stressors and recognising them, working on dealing with recognising, controlling and developing resilience. It also encourages people to be kind to themselves and not keep driving on. This session combines theory with practical tips.
Speakers
Sue Alexander MSc MSc MBA CSci FIBMS CBiol FRSB MIHM MCQI CQP
Head of Core Pathology, Trust Lead Scientist, Royal Marsden NHS Foundation Trust